How a CARYLIS transfer works, step by step
A CARYLIS transfer is prepared before the day of travel. The relevant details are gathered at the quote stage, then shared with the chauffeur before the service.
Before the journey
We gather the pick-up details: date, time, address or terminal, number of passengers and volume of luggage. The vehicle is chosen on that basis. The quote is sent within 24 hours. Once it is approved and paid, the booking is confirmed in writing.
On the day of the transfer
When the departure is from an airport, the flight is monitored and the pick-up time is adjusted accordingly. You receive the chauffeur's name before the service, along with the vehicle assigned. The chauffeur receives the information required for the journey.
During and after
A change of time, an additional stop or a revised address is handled during the service with your CARYLIS contact. When the program involves several journeys, they are assigned to the same chauffeur whenever the schedule allows.
Airports: Paris-Charles de Gaulle, Orly and Le Bourget
The chauffeur waits at the pick-up point agreed at the time of booking, outside the terminal or in the parking area depending on the airport. The flight is monitored so that the pick-up time can be adjusted.
One hour of waiting after the actual landing time is included, including in the event of a flight delay.
This transfer begins at the pick-up point. If you would like the passenger to be met at the aircraft door and accompanied through the airport to the chauffeur, that is a separate service: the VIP Meet & Greet welcome.
Stations, private addresses and hotels
Transfers to or from a Paris station, a hotel, a private address or an office follow the same principle: the time, the address and the meeting point are agreed at the time of booking.
At a station, the meeting point is specified in advance: in the concourse, at an exit or at an agreed landmark, depending on the station and the journey. You receive the chauffeur's name and the vehicle assigned before the service.
For a departure, the pick-up time is set with a margin suited to the time of day and the journey.
The vehicle chosen for the passengers and the luggage
The vehicle is chosen according to the number of passengers, the luggage and the type of journey: a sedan for an individual transfer, a van for a family or a delegation with its luggage, a minibus or a coach for a group.
Oversized luggage, sports equipment or bulky items are flagged at the quote stage so that the vehicle is suitable from the outset.
Long-distance journeys in France
Beyond the Paris region, CARYLIS organizes journeys to and between French regions: one way, a same-day return, or a vehicle placed at your disposal on site when the program involves several journeys.
The journey is prepared with the chauffeur: route, breaks, preferred arrival time. The quote states what is included.
International destinations with our selected partners
CARYLIS also organizes transfers in a selection of international destinations, with local partners selected and coordinated by our team.
You keep a single point of contact: the request, the quote and the follow-up remain with CARYLIS, including when the vehicle is operated by a partner.
One CARYLIS contact, from quote to final journey
A CARYLIS contact centralizes your request, from the quote to the end of the service. You do not have to coordinate several providers yourself along the way.
Every request receives a reply within 24 hours.
For a recurring program or a team trip, the coordination works in the same way: chauffeur service for companies and roadshows.
Describe your journey: date, time, pick-up point, destination, number of passengers and volume of luggage. You receive a quote within 24 hours.
Request a quote
The flight is delayed, what happens?
The flight is monitored and the pick-up time is adjusted accordingly. One hour of waiting after the actual landing time is included, including in the event of a flight delay.
Where does the chauffeur wait at the airport?
At the pick-up point agreed at the time of booking, outside the terminal or in the parking area depending on the airport. The exact point is confirmed before the day of travel.
What is the difference with the VIP Meet & Greet?
The transfer begins at the pick-up point. The VIP welcome begins at the aircraft door: a greeter accompanies the passenger through the airport, then hands over to the chauffeur. These are two separate services.
How does a pick-up at a station work?
The time and the meeting point are agreed at the time of booking, in the concourse, at an exit or at an agreed landmark, depending on the station. You receive the chauffeur's name and the vehicle assigned before the service.
Which vehicle for a group or oversized luggage?
A sedan for an individual transfer, a van for a family or a delegation with its luggage, a minibus or a coach for a group. Flag oversized luggage at the quote stage so that the vehicle is suitable.
Do you organize long-distance and international journeys?
Yes. In France, for journeys to and between regions. Abroad, in a selection of destinations, with local partners selected and coordinated by our team.
What is your cancellation policy?
For a simple point-to-point transfer with a single vehicle: free cancellation up to 24 hours before the pick-up. Between 6 and 24 hours before, 50% of the amount is due. Less than 6 hours before, 100%.
What is the difference with a ride-hailing app?
The service is booked in advance, with a quote, a vehicle chosen for your requirements and a chauffeur communicated before the journey. A CARYLIS contact follows the request from start to finish.
A transfer to organize? Request a quote, reply within 24 hours.